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Frequently Asked Questions — Delivery and Payments


Sarg, how long does it take to receive an order of dog tags?

That would depend on where you live. Once we receive your payment, your dog tags are produced immediately--usually within 24 hours. The tags are shipped by US Mail. Our company is located in California, United States. So the average number of days for a shipment to New York is approximately 7-10 days. If the shipment is going to a California destination then the delivery time is approximately 3-5 days.

Sarg, I mailed in my payment and it has been 7 days, where are my dog tags?

Remember, it will take additional time for us to receive your payment if you are sending the payment through the mail. Please allow 7 days for your payment to reach our offices in California and then another 7 days for you to receive your order back through the mail. Payments by personal check are subject to an additional 7 day hold as well.


Sarg, what currency are the prices on this web site stated?

All prices are stated in US Dollars. Payment is accepted only in US Dollars.

Sarg, can I pay with cash?

We accept cash as a valid form of payment. Unfortunately, if the cash is lost or stolen in the delivery process you will be unable to make a claim. Cash does not give you any form of receipt if the payment is lost. We do not honor claims that payments were lost in transit unless you can provide a cancelled check, money order receipt, or credit card receipt.

Sarg, which credit cards do you accept?

We accept Visa, MasterCard, Discover/Novus, and American Express.

Sarg, can I order through the Internet, and send in a check or money order?

Yes, in fact I encourage you to do so. When you order on the secured web page, check the box labeled "Personal Check or Money Order". You will receive an "Order Confirmation" which can be included with your mailed in payment, though it is not required.

Sarg, I do not live in California, do I have to include sales tax?

Currently the law still stands that internet purchases made outside of your state of residence are not taxed. Only shipments made to California addresses must include sales tax. See our "Shipping" link to find the current rate of sales tax. If you order over the internet, look for the sales tax amount in your "Order Confirmation".

Sarg, where do I mail in payments made by check or money order?

Mail payments to us at:

P.O. Box 5871

Fullerton CA 92838

United States

For more information about our company, please go to our "About Us" web page.

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